What should you do if a freezer or refrigerator is not giving the correct temperature?

The recommended action when a freezer or refrigerator is not maintaining the correct temperature is to first ensure it is properly closed. This step checks for any potential issues that may be resolved by simply securing the door. Waiting a short period allows time for the appliance to stabilize and provide an accurate reading of the temperature.

If, after ensuring it’s closed and waiting, the appliance is still not functioning properly, it would be necessary to escalate the situation appropriately, such as contacting maintenance. This emphasizes the importance of proper first actions in addressing equipment issues before proceeding to more significant interventions.

Other methods, such as leaving the door open for ventilation or ignoring the problem if the appliance seems to be cooling, are not advisable because they disregard the potential for food safety risks and can lead to further complications, such as spoilage or the machine failing altogether. Properly ensuring the appliance is sealed and allowing it time to regulate temperature is a crucial initial step.